Terms of service

Last updated: 08/03/2026

Welcome to LOQTAH. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these terms.

1. Overview

This website is operated by LOQTAH FOR ONLINE SELLING (“LOQTAH”). Throughout the site, the terms “we”, “us”, and “our” refer to LOQTAH. By visiting our site and/or purchasing from us, you engage in our services and agree to be bound by these Terms of Service.

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page. It is your responsibility to check this page periodically for changes.

2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country or have permission from a guardian.

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not violate any laws in your jurisdiction.

A breach of these terms may result in termination of your access to our services.

3. Products and Availability

We offer a curated selection of products including snacks, hot drinks, and specialty items.

  • Product descriptions and images are provided as accurately as possible.

  • We reserve the right to modify or discontinue products at any time.

  • Product availability may change without notice.

4. Pricing and Payments

All prices listed on the website are in AED (UAE Dirhams) unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Accepted payment methods may include:

  • Cash on Delivery (COD)

  • Online payments 

5. Shipping and Delivery

We currently deliver within the United Arab Emirates only.

  • Most orders are delivered within 24–48 hours.

  • Delivery times may vary depending on location and order volume.

Once your order is shipped, you will receive confirmation details.

6. Returns and Refunds

For non-food items, returns may be accepted within 7 days of purchase.

Conditions for returns:

  • Product must be unused

  • Product must be in original packaging

  • Proof of purchase is required

Food and consumable products cannot be returned unless the item arrives damaged or defective.

For more information, please refer to our Return Policy page.

7. Accuracy of Information

We aim to provide accurate and up-to-date information on our website. However, we do not guarantee that all information will always be completely accurate, complete, or current.

8. Intellectual Property

All content on this website including:

  • logos

  • product images

  • text

  • graphics

  • Videos

are the property of LOQTAH and may not be copied or used without permission.

9. Limitation of Liability

LOQTAH shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Contact Information

If you have any questions about these Terms of Service, you may contact us at:

LOQTAH

Free Shipping

Free shipping within UAE on all orders above AED 500

Customer Service

Our support team is available 24/7

Return

You can return non-food items within 7 days

Secure Payment

All payments are processed securely