Shipping policy

Last updated: 08/03/2026

Thank you for shopping with LOQTAH. This Shipping Policy explains how orders are processed and delivered.

1. Order Processing

All orders are processed after payment confirmation or order placement.

• Orders are usually prepared within the same day or the next business day.

• Orders placed on weekends or public holidays may be processed on the next working day.

Once your order is confirmed, you will receive an order confirmation email with your order details.

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2. Delivery Area

Currently, LOQTAH delivers within the United Arab Emirates (UAE) only.

We are working towards expanding our delivery services to additional regions in the future.

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3. Delivery Time

We aim to deliver orders as quickly as possible.

• Most orders are delivered within 24 hours

• Maximum delivery time is typically within 48 hours

Delivery times may vary depending on:

• delivery location

• order volume

• weather or unforeseen circumstances

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4. Delivery Charges

Delivery charges (if applicable) will be displayed at checkout before completing your order.

Promotions or special offers may include free delivery on selected orders.

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5. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customer convenience.

Please ensure the exact payment amount is ready at the time of delivery to avoid delays.

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6. Order Tracking

After your order is processed, you may receive updates regarding your delivery status.

For any questions about your order, please contact us.

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7. Incorrect Address

Customers are responsible for providing accurate delivery information.

LOQTAH is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

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8. Delivery Issues

If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of receiving the order, and we will assist you in resolving the issue.

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9. Contact Us

If you have any questions about shipping or delivery, please contact us:

LOQTAH

• Email: support@loqtah.ae
• Through WhatsApp
• Or through our social media channels
• Or hrough Website: https://loqtah.ae/pages/contact